All Head Lice Treatments include a 30 Day Guarantee. Follow the Lice Knowing You© guidelines and you will be guaranteed for 30 days from the date of initial treatment. IN SALON ONLY!
Lice Knowing You© clients are lice and nit free after only ONE head lice treatment. We stand by our work, and believe so strongly in our methods, that we are proud to offer a 30 day guarantee—the best in the industry.
Our guarantee requires a final intensive lice check on day 3, 4 or 5 following the initial treatment. This intensive check must be performed in order for the 30 day guarantee to be honored. NO EXCEPTIONS!
Lice Knowing You© 30-day Guarantee Guidelines:
1. Clients will be readmitted to school, camp or daycare immediately following the initial lice removal treatment — GUARANTEED.
2. Clients must complete treatments with Lice Knowing You© – including the mandatory final check.*
3. All immediate family members (those living under one roof) must be checked and treated, if necessary, by Lice Knowing You©. Families with two households must have all family members and caregivers, in both households, checked and treated, if necessary, by Lice Knowing You©. Lice checks are free (up to 5 immediate family members living under one roof) during treatment. All initial checks must be completed within the first 24 hours of performing the initial head lice treatment. If all family members are not checked, and treated if necessary by Lice Knowing You© within the first 24 hours, then the guarantee is void. Guarantee only applies to those treated. NO EXCEPTIONS
4. Failure to show-up or cancel a 3-5 day final check will result in forfeiture of the guarantee. NO EXCEPTIONS. Head lice checks can occur at any Lice Knowing You© salon.
5. If any head lice are found at anytime during the guarantee, clients must save what is found. If bugs are not saved, clients will be required to pay for a check to determine if there is any evidence of head lice—NO EXCEPTIONS.
6. If head lice are discovered at anytime during the guarantee, clients will be recombed for free. Guidelines will be the same for an original treatment including required checking and treating all family members if necessary. NO EXCEPTIONS. Rechecks for family members are paid checks
7. No required daily combings, no additional product purchases required!
* 3-5 day final lice checks are only required for the treated person.