Testimonials - Lice Knowing You | Professional Head & Hair Lice Removal Salon Services & Products

We Get Rid Of Super Lice!

Helping Families since 2007

REVIEWS

Lice Knowing You is a lifesaver! We have used their services several times and have been completely satisfied each time! They take the stress and worry out of what used to be considered one of the worst things get could happen to elementary school kids. Not only did they get rid of our lice with one visit, but they educated us on what to do at home. No more bagging up stuffed animals, flat ironing or mayonnaise hair treatments! If you get the dreaded lice, have no fear...Lice Knowing You is here!

- Jill Handaly
★★★★★
Google Review for LKY Beaverton

I am so happy for this service!  We discovered a lice infestation for the first time while on vacation.  I used a service out of state that was good but when we were back in Seattle, I wanted a doublecheck from Lice Knowing You.  I was so glad I got that check.  Most of us were clear but our family "patient zero" still had some critters on his head.  Mari was able to treat him right then and I could rest assured that we were really rid of the nuisance.  And their helpful information handout was appreciated as well.

-Maggie T.
★★★★★
Yelp Review for LKY Mercer Island

I have been to the Mercer Island LKY two or three times, and they have always been happy and kind and taken good care of us.  They staff are super sweet with the kids, and we have had an easy time getting right in to see them.  The waiting time is understandable--one of the initial treatments helps to destroy the binding between the nit and the hair, so they can comb the little eggs out, too--which is why those home treatments aren't working for us, in the first place.  LKY also came out to our daughter's preschool and checked each of the kids--to ensure that we hadn't spread lice to any of them--for only $5/head.  Our own bill was far heftier--but at least our house and heads are totally clean!

-Kristin M.
★★★★★
Yelp Review for LKY Mercer Island

I am so glad that my daycare told me about this service. My pediatrician gave me terrible advice - she told me to shave my son's beautiful locks and then to treat his bare scalp with Rid. Needless to say, I'm now on the hunt for a new dr. 🙂 I had my hair treatment today and I feel so much better. They were professional and thorough. I will let all my other moms know about this! Go here before you rip your house apart to clean, and definitely do this before you put any harsh chemicals on your head.

-J.E.
★★★★★
Yelp Review for LKY Beaverton

I am so grateful I went here. Great customer service and worth every penny for some peace of mind.

-Hayley B.
★★★★★
Yelp Review for LKY Beaverton

Very friendly and courteous staff--and super thorough! Such a relief to be able to hand over the nitpicking responsibility to the pros. We would definitely return, though I hope we will never have to.

-Jessica T.
★★★★★
Yelp Review for LKY Seattle

I'm gonna get straight to the point and say Lice Knowing You is the best in the area to get rid of lice! The school notified me that my kids could have lice , and so I did my research on which businesses was the best. Lice Knowing You has been in the business of removing lice for years! 

Made a appointment for a Thursday at 3:00PM through text. I'm usually a busy person so the fact that they can make an appointment through text is good. 

Went up there and was greeted nicely. They quickly took me and my kids to get check. We all ended up having it so I was worried if we would have to reschedule since I only asked for a check. They quickly got us in for 3 treatments. 

The technician were all young to my surprise! Had a fun conversation with Aden and Kevin about college and lice , while being comb. One my kids were crying so they gave him a lollipop. Spent about a good 2 hours but the time flew by and was satisfied with the results and price.

-Jasmine M.
★★★★★
Yelp Review for LKY Seattle

Fast and experienced employees! We got an appointment quickly to have my daughter treated and myself and my two boys checked (dad was checked thur following day). Love that they have a 30 Day Guarantee!

-Kirsten Leninger
★★★★★
Google Review for LKY Beaverton

This place is the best. They are fast, polite, and don't make you or your kids feel bad about having creepy crawlies in your hair. Their treatment is effective and doesn't require any followup on the clients' part -- just optional herbal based shampoo you may choose to buy to use as a deterrent. We've had to use them twice now (over six years) and have been very satisfied customers.

-Michelle B.
★★★★★
Yelp Review for LKY Mercer Island

I discovered a severe nit infestation in my daughter's hair mid-morning on Saturday and after making several frantic phone calls, Lice Knowing You was able to fit me and my daughter in at 1:30 (and my son and husband in at the Seattle location a few hours later, as they were out of the house at the time). Three of the four of us had lice and they were able to treat us immediately. I really appreciated their by-the-hour pricing, since two of us had shorter hair and were able to be treated for less than some of the other chains with set pricing, and their attention to detail, including detailed rechecking by different staff members to be sure we were nit free before we left. I think the atmosphere at any lice clinic is going to be a little charged because we're all so stressed out about the situation, but I appreciated how the staff stayed calm and helped me navigate exactly what I needed to do at home and assured me I didn't have to bleach the entire house, etc. We were seen for our recheck two days later promptly as scheduled and were thankfully completely free of nits. I would absolutely choose Lice Knowing You again if this situation ever arises.

-Emily M.
★★★★★
Yelp Review for LKY Mercer Island

I can't say enough great things about this service and the ladies who took care of me and my children! I called within a couple of hours after finding out my DD had lice and they found an appt time later that same day. I mistakenly thought that my DD was the only one going to be serviced. It turned out that me and my son had lice as well (my husband shaves his head)-- my son had the worst case. Ugh. The ladies were so kind, efficient, courteous and calm, especially when dealing with my youngest child. They were awesome. They're working hard to comb and scrape through hair-- seriously hard labor. Additionally, they were very understanding about the fact that I am a teacher and the final intensive lice check times would be challenging with my schedule.

As other reviewers pointed out, the employees are stressed with a filled room. It would nearly empty, but then another family would pour in. There were three or four ladies when there really could have been five to take care of the clientele. 

The price is a bit steep, but the piece of mind is priceless and we had to have energy to deal with all the cleaning at home anyway. 

The best feeling was returning for the final intensive check and walking out lice-free. I hope we never have to return again, but I would in a heart beat, no joke.

-J.E.
★★★★★
Yelp Review for LKY Beaverton

We were getting ready to leave for spring break when we discovered lice on my daughter this morning!  We called and Claudia was able to get us in at 8:30am. She even had additional staff come in when we discovered that both my son and I had it too. Dad escaped! They were so compassionate and worked  quickly so that we would be able to finish packing and catch our flight this afternoon. Now that I am sitting at the airport, having finally caught my breath, i wanted to take a moment and thank them publicly because they really were incredible. Pretty much saved the day and saved us hundreds of dollars because we didn't have to change our flights. Forever grateful.

-Penny C.
★★★★★
Yelp Review for LKY Seattle

We had such a great experience at Lice Knowing You!  The manager Claudia was so helpful and informative and walked us through the whole process and answered our zillions of questions as we have never been through this before.  This company was highly recommended to us by friends, and now having gone through this ourselves, i would HIGHLY recommend to everyone we know!!

-Stacey E.
★★★★★
Yelp Review for LKY Seattle